Type of Services
“As specialist nurses, we deliver round-the-clock, high-end private nursing care that truly makes a difference. Specialising in stoma care, pouch care, wound care, and surgical care, as dedicated professionals, we are on call 365 days a year, providing exceptional support on public holidays, weekends, in the middle of the night, or during a quiet mid-day visit—to prevent complications before they arise. We bring our premier care directly to you through personalised home visits, virtual digital consultations worldwide, and an exclusive in-clinic experience. Whether you’re managing complex health needs or are a VIP patient seeking discreet, compassionate services, our expert holistic nursing care is here to transform your journey. Experience the expert, wholesome care and let us redefine nursing care for you.”
The private services are offered, either in your home or via remote support, delivering personalised home visits, virtual consultations, and in-clinic experience, all available 365 days a year (nights, weekends, holidays) to prevent complications and offer discreet, VIP-level support.
Comprehensive care delivery of nursing holistic care for patients with digestive, bowel, and urinary-related conditions.
Provision of education, self-care training, and ongoing support.
Optimisation of lifestyle, health and quality of life
Nutrition and hydration planning and dietary coaching
Exercise and fitness coaching
Sleep hygiene and circadian rhythm support
Stress-management techniques
Behaviour-change & habit-formation coaching
Functional health coaching
Alternative and complementary medicine
Hydrotherapy and bowel function optimisation - colonic and ipouch irrigation
Naturopathic therapies
Life therapies
Women-centred therapy - addressing the unique challenges women face throughout their lives, including pregnancy, menopause and beyond
Counselling and Wellness Coaching
Preparing for life with a stoma or ipouch - counselling before surgery
Learning coping strategies to live with a stoma or an ipouch
Relationship coaching for people with a stoma or ipouch
Referral or signposting to other healthcare professionals where clinically indicated.
Private stoma nurse at home or remote support
Private pouch nurse at home or remote support
Private surgical wound care nurse at home or remote support
Innovative early pre-operative counselling +/- stoma siting +/- stoma training
Post-op care, including stoma, ipouch, wound and drain care
As private stoma and pouch nurses, we provide intensive support for the first 6-12 months post-surgery for stoma and internal pouch formation.
Clinical expertise for stoma, fistula and ipouch patients, including advanced stoma/ipouch care
Colostomy irrigation
Pouch irrigation
Use of dilators
Pouch catheter training
Distal limb feeding (Complete and Trophic)
Ongoing support for patients and families via a structured follow-up
As private stoma and pouch nurses, we can support you with stoma care with daily home visits
Stoma, fistula and ipouch difficulties management
Telephone/email adviceline - 7 days/week, 365 days/year, out-of-hours.
Rapid Response Outreach (R2O) & Home Visits (London Area Only)
Invaluable prompt home visits to manage unpredictable complications
Preventing A&E/hospital admissions, GP and consultant visits
Annual follow-up review and holistic care
Counselling - body image, sexuality, quality of life, difficult conversations
Consultancy for MDT and community services
Introduction of innovative methods of patient care
Presenting and publishing on a national and international level
Involvement with patient support groups and information days
Education for patients, family and carers
As private stoma and pouch nurses, we can provide training for your family, carers and yourself
Education for schools, the workplace, and occupational health teams
We can come to your school or workplace and train staff to support you or your loved one
Education for healthcare professionals - GPs and community staff training, as well as hospitals, care homes, MDT
Basic stoma care training
Stoma siting courses for aspiring stoma nurses
Pouch masterclass
Stoma procedures masterclass
Raising awareness and combating misinformation
Development of national and international education programmes
Publication of patients’ and healthcare professionals’ books
Conducting own nurse-led research and participating in joint research with MDT
Conducting product trials
Whether you are a patient or a company, contact us if you would like our support with new product trials
Digitalisation of services and use of virtual technologies
How do I access the services?
A private Specialist Nurse is available to everyone, including NHS patients! They are offering to help everyone and will not turn away anyone.
Private Care - Self-pay
You can pay directly, allowing you to access high-quality care as quickly as possible. This will enable you to book a consultation with a Specialist Nurse without delays.
While a referral letter from your GP or Consultant is advisable to help the Specialist Nurse better understand your problem, it is not always required, as you will be asked to complete a registration form - Patient Passport, with all your relevant past medical history, medications, allergies, etc. ensuring that the Specialist Nurse does not miss important information about your health when providing advice.
The Specialist Nurse can provide further details, including estimates of future costs.
Private Medical Insurance
You will need to obtain a pre-authorisation number from your insurer first, confirming that they agree for you to be seen by a private Specialist Nurse. Alternatively, your insurer may ask you to self-pay and then claim the expenses via their appropriate processes.
Most insurers cover care for short-term conditions, though this varies by insurer. The majority of care provided by private Specialist Nurses is covered by most health insurers, but you should check your policy and ideally contact your insurer to confirm eligibility before booking an appointment.
Your insurer may have limits or excess on your policy, which they can provide details of in your documentation or if you contact them directly.
If you have medical insurance, the process for most patients is as follows:
1. Obtain a referral letter from your GP or Consultant, whether NHS or private. This will help your insurer confirm that your care will be covered.
2. Contact your insurer to confirm your policy coverage and obtain a pre-authorisation number.
3. Book an appointment with a Specialist Nurse and provide the name of your insurance company, your membership or policy number, and your pre-authorisation code or claim reference number. These details allow the Nurse Specialist to liaise directly with your insurance company for payment, so you can focus on your ipouch and/or stoma care optimisation journey.
What if I am in financial hardship and cannot afford a private Specialist Nurse?
Installments Payment
If you cannot afford to pay for your consultation as a single upfront payment, your Specialist Nurse can discuss with you different options of 3-6 monthly instalments.
Financial Hardship
The private Specialist Nurse can offer a discounted/reduced price or a free-of-charge service to those in financial hardship.
If you are facing financial difficulties, you can still receive the support you need.
You can read more information on the dedicated Financial Hardship Page.