TWINS CARE HEALTH SUBSCRIPTION
Our TWINS Care subscription service was born from the same spirit that drives our Financial Hardship work: the belief that proactive, personalised stoma and ipouch nursing should not be a luxury, but a cornerstone of everyday wellbeing. For a simple monthly fee, subscribers gain unlimited access to our specialist nurses, 365 days a year, late nights or early mornings, weekends and public holidays, through instant phone or video consultations, messaging services or emails.
By spreading the cost of premium, continuous care across a predictable subscription model, TWINS Care makes budgeting straightforward for private and insured patients alike. But the impact reaches far beyond individual members: every subscription directly supports us in maintaining these round-the-clock services and underwrites our community pledge to provide premium private stoma and pouch nursing to those in financial distress. In other words, when you join TWINS Care, you are not only investing in your own peace of mind, but you are amplifying our capacity to deliver hardship support to patients who would otherwise go without.
Since launching TWINS Care, we have seen subscriber feedback highlight two common themes: first, the comfort of knowing expert help is just a call away; and second, the pride in knowing that their membership fuels a sustainable model of health equity. That virtuous cycle, premium, reliable service for some, and uncompromising, private care support for others, is the essence of our mission. Through TWINS Care, we are redefining what it means to live with a stoma or ipouch: not as a constant source of worry, but as a journey accompanied by compassion, expertise and a community that cares for everyone, regardless of means.
Our TWINS Care subscription is designed around your convenience and our commitment to keep specialist nursing support within reach, wherever you are. Tailored exclusively for our remote services, it grants patients and their families access to our ipouch & stoma nurses adviceline via phone, messaging and email support. You choose the term that suits you: monthly, six, or twelve months, and whether to spread the cost with monthly payments or lock in extra savings with a one-off fee.
TWINS Care Health Subscription costs £25.00 a month, providing 365 days/year of digital specialist nurse health care services via our advicelines/helplines*, ensuring remote support for your wholesome health and wellbeing 7 days a week, 365 days a year, including out-of-hours, evenings, weekends and bank holiday support.
*What is an Advicelines/Helplines:
Our advice line provides holistic care and lifestyle optimisation, by having a trustworthy beacon of support, to get rapid advice, available 365 days/year, out-of-hours, evenings, weekends and bank holidays.
Example:
Ease anxiety and provide reassurance
Guidance on what to do in case of a suspected blockage or sudden high output
Quick dinner advice (e.g. "Can I have fish tonight?" or "Can I drink alcohol?")
Help with GP requests, stoma/ipouch deliveries
And many more…
By committing as little as the price of a weekly coffee, you ensure our nurses receive steady funding to maintain these round-the-clock services for everyone, including those in genuine financial hardship. Every package is an affordable pledge to sustain compassionate, expert nursing for our entire community. To learn more, please visit our Twins Care webpage.
